What we do - UCT is a leading service provider to the UK's utility infrastructure businesses and to the construction industry. Our provision ranges from a managed service solution for our larger clients to provision of specific training to meet individual requirements at our National Training Centre, in Carrington, Manchester. During this year, UCT will deliver circa 30,000 training days for industry. This will range from ongoing development of circa 300 apprentices, to short term compliance led and upskilling support to thousands of learners and candidates.
How we do it - UCT also has a number of contractual arrangements with businesses to deliver specific training and development needs at their own facilities. We regularly deliver and support training at over 30 locations across the UK. Our staff also provide on site support to supplement learning and training across the UK, ensuring that quality and rigour of support is in place to meet the robust compliance and skills standards of UK industry.
Capability - In recent years we have invested circa £500,000 in specialist training facilities to enhance capacity at our Carrington training facility, which has a national reach. We have arrangements with a number of local hotels to supply good quality accommodation and subsistence to learners from across the UK when they attend specialist training programmes. Our bespoke fully equipped facilities now offer:
- A dedicated 6,000 sq ft power training workshop for cable jointing and electrical distribution fitting training
- 45,000 sq ft outdoor training compound for provision of wood pole overhead lines training
- 3 acre outdoor training facility, providing NPORS accredited plant and machinery training, trench support, moling and other activities
- A 2,300 sq ft dedicated workshop for provision of smart meter training
- Up to 12 dedicated training rooms
- Bespoke outdoor NRSWA excavation and re-instatement area with overhead shelter
- Utilities workshop for manual handling training, butt/electro fusion welding, pipe threading and other engineering requirements
Clients - Client relationships are critical to UCT's philosophy of understanding the complexities and range of individual client needs. We work closely with our clients, maintaining regular communication to confirm accurate capture of specifications and requirements.
Response - Our Service Centre team at Carrington has accrued substantial experience over many years in supporting a wide range of training and development needs across a range of blue chip and SME businesses. This expertise is called upon daily by telephone and e-mail to meet demand.
Delivery - UCT's training delivery teams are acknowledged as industry leading in their specialist areas. We support the development of new training products and qualifications. We work closely with our clients to ensure that the chosen products meet the relevant technical and regulatory needs. Alongside this, defined client company values can be embedded in our delivery approach. This underpins a first class training and learning experience for all of our learners and candidates, as evidenced by client testimonials.
"Scotia Gas Networks has developed a close working relationship with UCT, we have found them to be consistantly reliable, delivering cost-effective training to a high standard. I have no hesitation in recommending UCT as a provider of high quality training"
Head of Competence Department
"UCT were very helpful to me right from my initial enquiry. In fact, I found all the staff to be very helpful, friendly and very professional, which helped me to settle in to and successfully complete the course."
"I'm very grateful for all the help I received, the customer service provided was second to none."
"I wouldn't hesitate to attend any future courses of this type at UCT, UCT would be my first choice, and I would strongly recommend UCT to anybody considering taking up a similar course."
Technical Support Officer, Highways, Property & Facilities Management
Rochdale Borough Council
"One of our employees has recently completed his NCO2 Main Laying course with the assistance of one of the UCT instructors, can you please pass on my thank you on behalf of myself and our Managing Director for assisting him through this course, as he has difficulties with literacy and would not have come through this without this excellent tuition and attention to detail."
Paul Walsh (Eng Tech) MIGEM
JPB Utilities Limited